We’re currently hiring regional service technician positions across the state of Kansas and Missouri. You can apply online below.

Copier-Printer Service Technician

360 Document Solutions, is a growing, successful, document technology company seeking a copier & printer service technician to service our products and help maintain our industry leading customer satisfaction reputation. You will be supported with a seasoned management team, industry leading technology and an ongoing training program.

We will consider hiring a candidate with no industry experience if they have a good base of mechanical and technical skills.

Our full line of office solutions including the following:

  • BW Multi-function units with copy, print, fax and performance scanning options
  • Color Multi-function units with copy, print, fax and performance scanning options
  • Software applications for enhancing ROI on our systems
  • Wide Format Multi-function units for 36 inch wide drawing production
  • Metered Postage machines for small office and large mailrooms
  • Low and high volume folders and inserters

Position Description & Responsibilities

  • Complete service and supply calls as dispatched
  • Complete service checklist for 100% customer satisfaction
  • Properly close calls to ensure service histories are accurate
  • Conduct proactive calls of other customers in the area of last call
  • Assist with pre-install setups of new installs
  • Assist with customer installs
  • Manage vehicle parts and toner stocks

Qualifications/Experience

  • A job history that demonstrates job stability
  • Experience repairing copier/printer hardware is a plus
  • Experience with integrated printer networking (print/scan)
  • Clean driving record. No more than one ticket on record.
  • Ability to successfully work independently yet follow our system for success
  • IT skills with small to medium customer support experience is a plus
  • Strong customer communication skills
  • Excel spreadsheet skills

Compensation

  • Hourly
  • Monthly car allowance
  • Full-time, W2 position BCBS Health plan available

Apply Online